A. Understanding Personal Information: Personal information encompasses data that directly identifies an individual or is closely associated with a specific person or entity. This includes but is not limited to names, addresses, contact details, email addresses, credit card numbers, and information pertaining to activities that can be directly linked to an individual, such as purchase history. However, our definition of personal information excludes “aggregate” information, which refers to data collected about groups or categories of products, services, or website visitors, from which individual identities have been anonymized. This aggregate data aids in understanding trends and user needs without compromising individual privacy.
B. Collection of Personal Information: We collect personal information when individuals interact with our platform in various ways, such as registering, making purchases, or engaging with our services. Additionally, certain information may be automatically gathered when visitors browse our website, including details like computer network addresses, operating systems, site activity, and timestamps of visits and purchases. This information may be collected using technologies like cookies, as outlined in the “Online Specifics” section below. Furthermore, we may receive data from third parties who provide services, promotions, or products, which may be combined with the personal information we maintain about users.
C. Utilization of Personal Information: The personal information we collect is primarily used to facilitate transactions, deliver high-quality services, inform users about relevant opportunities or promotions, and understand user preferences to enhance their experience. For instance, we may utilize contact details to communicate important information, such as product recalls or special offers, and may also provide promotional content that we believe adds value to users’ shopping experiences. However, users have the option to opt-out of receiving promotional communications, as detailed in the “Choice” section below.
D. Sharing of Personal Information: We do not sell, rent, or disclose personal information to third parties without prior consent, except in specific circumstances such as order fulfillment or legal compliance. For example, when necessary to fulfill an order, we may provide shipping details to carriers, or when processing payments, we may share relevant transaction information with payment processors. However, we ensure that third parties only receive the information necessary to provide the requested services and maintain confidentiality.
E. Other Uses and Disclosures: In addition to the aforementioned purposes, personal information may be used or disclosed in good faith to comply with legal obligations, respond to claims, protect individual rights, or safeguard public safety. We undertake these actions only when lawfully authorized or reasonably necessary.
F. Protection of Personal and Credit Card Information: We employ comprehensive security measures to safeguard personal and credit card information from unauthorized access, misuse, or alteration. These measures include technical, contractual, administrative, and physical safeguards aimed at protecting data integrity. Payment information, including credit card details, is processed and stored in compliance with data security regulations established by credit card companies like Visa, MasterCard, and American Express.
G. Choice: We provide users with the option to opt-out of certain information sharing practices or promotional communications. Users can express their preferences through various channels, such as contacting customer service or updating account settings. However, it’s important to note that opting out may not apply to certain essential communications, such as those pertaining to order fulfillment or safety issues.
H. Online Specifics:
- Cookies: Cookies are small files stored on users’ computers to enhance browsing experiences. While browsing our website is possible without accepting cookies, certain functions, such as account registration or shopping, require their acceptance.
- Use by Children: Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors. Parents are encouraged to monitor their children’s online activities and assist in providing information when necessary.
- Links to Third-Party Sites: We may provide links to third-party websites for users’ convenience, but their privacy policies and practices are beyond our control. Users are advised to review the privacy policies of such websites before providing personal information.
I. Updating and Reviewing Personal Information: Users can update, review, or correct their account information at any time through the website’s account management tools. Additionally, users can contact us via email or phone for assistance with their personal information. We retain collected information for necessary purposes, such as fraud prevention or analytics, and ensure its secure storage and handling.
J. Questions or Concerns: For any inquiries or concerns regarding privacy matters, users can contact our Customer Service team through various channels provided, including phone, email, or postal mail.
K. Changes to this Statement: We reserve the right to update this privacy statement to reflect changes in our practices or legal requirements. Any material changes will be communicated in advance to ensure transparency and compliance. Users are encouraged to review the privacy statement periodically to stay informed about how their information is utilized.
Analytics Data Disclaimer: Analytics features, such as Demographics and Interest Reporting, are utilized for web analysis to improve user experiences based on aggregated data. By using our website, users consent to data processing as outlined in Google’s Privacy Policy.
Contact Information:
- Phone: +971 54 494 4782 or +971 56 674 4104
- Email: asterbloomuae@gmail.com
- Address: 2nd Floor, VIP Area, Burjeel Hospital, Al Najda St. Abu Dhabi, UAE.